Property preservation specialists

Damp problems? Get clear answers and the right solution.

From damp investigations and mould remediation to timber preservation and waterproofing, Procure Group helps you understand the problem, identify likely causes and arrange the right remedial works.

Rated 5 stars across all platformsGoogle reviewsCheckatrade reviewsTrustATrader reviews
  • Evidence-led investigations
  • Clear recommendations
  • Dedicated customer support
  • Professionally managed works
A Procure Group surveyor arriving at a customer's home for a damp inspection

Family run since day one

A Family Business That Puts Your Home First

Procure Group is a family-run business built on trust, honest advice and genuine care for every property we work in. We combine a personal, approachable service with qualified expertise, professional systems and dependable aftercare — giving our customers the best of both worlds.

  • Personal, approachable service
  • Qualified specialist expertise
  • Professional systems and records
  • Dependable aftercare

Online assessment tools

Three practical ways to start

Each tool collects your details so we can send you what you have asked for and help you arrange the right next step.

Not sure what is causing the problem?

Answer a few simple questions, upload photographs and receive guidance on the most appropriate next inspection.

Check My Damp

Already have a survey report?

Upload an existing property survey, damp report or quotation and receive a clearer explanation of the findings and practical next steps.

Upload My Survey

Want the work priced properly?

Tell us what you need, add your measurements and photographs, and our team will prepare a written estimate for you.

Request an Estimate
Prefer to arrange a visit straight away? Book an inspection — a Damp Proofing Quote Assessment is £114 plus VAT, deductible from your final invoice if eligible remedial works proceed, subject to the agreed terms.

Your customer portal

Everything You Need, All in One Place

Manage your survey, quotations and project online with your free Procure customer portal.

Create your free account to book an inspection, access reports and quotations, receive project updates and keep everything related to your property in one secure place. Whether you are arranging your first survey or managing ongoing remedial work, your Procure portal keeps you informed and in control from start to finish.

  • Book your survey online
  • View and manage appointments
  • Upload photographs and documents
  • Access your survey reports
  • View and approve quotations
  • Track the progress of your project
  • Message the Procure team
  • Receive important updates
  • View invoices and payment information
  • Preparation and aftercare guidance
  • Download warranty documents
  • Everything together in one secure account
My Procure portal
  • Upcoming survey

    Damp survey · Tuesday 14 July, 10:00

    Please allow up to 90 minutes

  • Quotation ready

    QUO-0042 · Damp remediation, rear elevation

    £1,123.20 including VAT

  • Latest update

    Replastering completed to the hallway

    Drying guidance added to your documents

  • Your documents

    Survey report · Quotation · Warranty

    3 files ready to download

  • Message from Procure

    Your surveyor has confirmed access arrangements

    Reply from your portal

Aftercare and warranty information

Available

Secure, free to use, and available whenever you need it.

How the process works

From first enquiry to aftercare

One organised point of contact, with each stage recorded in your customer portal.

  1. 1

    Tell us about your property concern

    Use Check My Damp, upload an existing report, request an estimate or simply call us.

  2. 2

    Receive appropriate initial guidance

    We review the information and set out what is likely, what is uncertain and what needs inspecting.

  3. 3

    Arrange the right inspection

    We recommend the inspection type that suits your situation rather than a standard visit.

  4. 4

    Review the findings and recommendations

    You receive a written report with photographs, likely causes and proportionate recommendations.

  5. 5

    Approve a clear quotation

    Necessary works, advisory items and optional improvements are separated so you can decide.

  6. 6

    Track the project through your portal

    Updates, photographs, documents and payment information in one place.

  7. 7

    Receive completion documents and aftercare

    Completion photographs, warranty details and practical aftercare guidance.

Why choose Procure Group

Investigation first, treatment second

We investigate the likely cause before recommending treatment, and we avoid unnecessary or unsupported remedial work.

  • We explain technical issues clearly and in plain terms.
  • We help you understand existing survey reports and quotations.
  • We provide clear quotations separating necessary, advisory and optional items.
  • We keep you informed throughout, with one organised point of contact.
  • We manage work from initial enquiry through to completion and aftercare.

Evidence-led property investigations and proportionate remedial recommendations. Where we may also carry out the works we recommend, we say so plainly so you can weigh our advice accordingly.

Your customer portal

Every enquiry creates a secure account. Follow your project from enquiry to aftercare in one place.

  • Current project stage
  • Next appointment
  • Reports and photographs
  • Quotations and approvals
  • Invoices and payments
  • Messages with our team

Customer reviews

What our customers say

Reviews from genuine completed work. We do not publish invented reviews.

Google
Reviews on Google

Read every review on our Google profile

Read our reviews on Google
“The guys were really polite and friendly, super professional, they did a perfect job but they didn't hang around either, no time wasted! They kept me updated every single step of the job, like letting me know when they were going outside whilst the plaster was drying. I really appreciated the communication. The lads tidied up really nice inside and the boss came back the same day and took all the rubbish away and swept up. Literally couldn't ask for more :)”Read the full review on Google
GBGary BalmforthRemedial worksVerified Google review
“The team at Procure, Cassie and Callum in particular, were both incredibly professional and incredibly kind throughout the whole process: from booking the survey to completing the works, they were flexible, understanding and reliable. They showed good humour while also being experienced and knowledgable, they took their time to explain everything while still making us feel that everything was on our terms. I can't think of a better contractor, I can wholeheartedly recommend.”Read the full review on Google
JZJessica ZarinsVerified Google review
“5 Star all the way. Procure are simply the best trade services company we have ever dealt with. From the beginning of the process, Callum (the owner), his office staff and all involved have been courteous, professional and diligent in all communication & contact. We were buying a new house with multiple damp issues. Callum surveyed and advised the best course of action, even recommending cheaper options of repair, where more costly alternatives could easily have been offered. The two days he was on site along with his brother, were very easy. Both were very friendly, polite and most importantly diligent in their work. You could see they took pride in the quality of what they did, going above and beyond what was quoted for, leaving the place as clean as possible behind them. We would have no hesitation recommending Callum and the Procure Team. Book with confidence here”Read the full review on Google
DEDavid EdgsonVerified Google review

Reviews are published by our team from completed work. Ratings shown are maintained from our Google, Checkatrade and TrustATrader profiles.

Project case studies

Completed work in our area

Examples of how investigation changed the scope of work actually needed.

Procure Group technicians fitting insulated boards from a scaffold during remedial works
Internal wall insulation

Insulated board system to a cold external wall

Persistent surface mould on a cold solid wall. Insulated boards were fitted from a scaffold after the cause was confirmed, warming the wall surface rather than simply redecorating over the growth.

Bedford

A Procure Group technician applying a damp-proofing system to brickwork at floor level
Damp proofing

Damp-proofing system applied at floor level

Salt-damaged plaster and damp staining low down the wall. Plaster was removed back to sound brickwork and a damp-proofing system applied before the wall was rebuilt in a specified render.

Cambridge

A Procure Group technician hacking off salt-contaminated plaster back to brickwork
Plaster removal and replastering

Salt-contaminated plaster removed back to brickwork

Repeated blistering and staining after previous redecoration. Contaminated plaster was hacked off under dust control so the masonry could dry and be replastered to the correct specification.

Luton

Areas covered

Where we work

We work across Bedfordshire, Cambridgeshire, Hertfordshire, Northamptonshire and Peterborough.

Frequently asked questions

Common questions, answered plainly

Next step

Not sure which inspection you need? Start with a few questions.

Tell us what you are seeing and we will set out what is likely, what is uncertain and which inspection would answer the question. Speak to us on 0333 335 6152 if you would rather talk it through.